We are unable to accept returns on all food products. We will, however, reship products in the event they arrive damaged or otherwise defective. If you have any issues with your order, Contact Us with your order number and details about the product.
Most products are ready and available to ship within one business day of the order. We ship most orders Monday through Thursday dependent on the shipping address. Orders arriving before 1pm CST will generally go out same day. Orders arriving after 1pm CST will generally ship the following business day. Due to the sensitive nature of many of our products, we are unable to ship some orders if they would arrive over the weekend. Those orders will be held until the following week. While we do our best to ship along these guidelines, factors outside of our control may result in extra processing time. If you need your order by a specific date, please specify in the order notes and we'll do our best to meet those requirements.
Most orders will be given the option of expedited shipping via 2nd Day Air and Overnight services provided by UPS. If you urgently need your order, please select one of these options during checkout as these orders will be prioritized.
We can ship to most addresses in the United States including Hawaii and Alaska. The time in transit varies depending on product availability and your specific geographical location. In some cases we can also ship to addresses located in Canada and Mexico. However there are many restrictions so please contact us if you would like to place an order outside of the United States.